BeachUmbrellio

Get in Touch

  • Main Showroom:
    2B River St, St Peters SA 5069, Australia
  • Phone:
    +61883667763
  • Email:
    ask@beachumbrellio.com
  • Business Hours:
    Monday to Sunday: 9:00 AM - 5:30 PM AEST

Send Us a Message

Frequently Asked Questions

We offer express shipping across Australia. Orders placed before 2 PM AEST are dispatched the same day. Typical delivery timeframes are:
  • Major cities: 1-3 business days
  • Regional areas: 3-5 business days
  • Remote locations: 5-7 business days

We offer a 30-day return policy for unused items in original packaging. For warranty claims or defective products, please contact our customer service team directly. All returns must include proof of purchase and return shipping is free for warranty claims.

Yes, we provide professional repair services for all beach umbrella brands. Our expert technicians can handle frame repairs, canopy replacement, and mechanism servicing. Visit our repairs page for more information or contact us to schedule a repair assessment.

Yes, our main showroom in St Peters, SA is open 7 days a week from 9 AM to 5:30 PM AEST. Our expert staff are available to help you choose the perfect beach umbrella and demonstrate our products' features. No appointment necessary!

Customer Support

Technical Support

Need help with your beach umbrella? Our technical support team is here to assist with setup, maintenance, and troubleshooting.

Shipping Support

Questions about your order or delivery? Our shipping team can help track your package and resolve any delivery issues.

Warranty Service

Having issues with your product? Our warranty service team will help process your claim and arrange repairs or replacement.